Health Literacy and Benefits 101

Seattle Human Resources believes in continuous learning and the power of making informed decisions. Everyone needs to be able to find, understand, and use benefits, health information, and services at some point in life. 

With the Health Literacy & Benefits 101 Initiative, we aim to: 

  • Educate employees about benefits, insurance, and healthcare to help them maximize their City benefits package - getting all the care they need and only the care they need.
  • Foster savvy healthcare consumers who prioritize well-being and make confident, quality care and cost decisions.
  •  Advance equity in benefits and healthcare to ensure people of color in the City health plan receive quality care and outcomes.

Q1 January – March:  Key Terms

The first quarter features content that centers on the building blocks of benefits and healthcare - definitions and terms. Resources will focus on simplifying components of insurance and benefits in a way that everyone can understand to build the foundation of informed decisions. 

Q1 Citywide Webinar Topics

Seattle Human Resources hosts monthly learning opportunities to support the Health Literacy and Benefits 101 initiative. Find the Q1 topics and registration links on the Well-being SharePoint or the monthly benefits calendar. Recorded webinars are accessible for on-demand viewing on the City of Seattle Benefits Vimeo page. Upcoming topics for the January launch include: 

  • OIC - Balance Billing Protections Act
  • How to Access Care & Connect with Your Care Team
  • Finding Care with Accolade Advocacy
  • Getting the Most out of Your Health Benefits
  • How to Prepare for a Doctor’s Visit
  • Financial Insurance Basics
  • Benefits Simplified by Aetna
  • Knowing Your Benefits Resources
  • Healthcare Demystified

Featured Q1 Health Literacy and Benefits 101 Resources

Accolade Advocacy Services* – Finding Care & Getting Answers

Accolade Health Assistants make navigating healthcare easier. Whether you are looking for an in-network doctor, have questions about your benefits coverage, or run into a billing issue, Accolade can help. 

*Available for members on the Most benefits plan 

Human Resources

Kimberly Loving, Director
Address: 700 5th Ave, Suite 5500, Seattle, WA , 98124
Mailing Address: PO Box 34028, Seattle, WA, 98124-4028
Phone: (206) 684-7999
Fax: (206) 684-4157
SHR_Info@seattle.gov

The Human Resources Department provides human resource services, tools, and expert assistance to departments, policy makers, employees, and the public so that the City of Seattle's diverse work force is deployed, supported, and managed fairly to accomplish the City's business goals.